Moving can be stressful and exhausting, but even more of a hassle if your furniture is damaged during the move. Be sure you are working with reputable movers in Los Angeles that can handle all of your delicate items. You should always check your furniture and appliances before, and soon after the move to make sure that everything is intact. If something is damaged, however, here is what you can do to help ensure that you are compensated:
Document: It is always a good idea to snap pictures of your furniture before and after the move. This will provide proof that the item was, in fact, damaged in transit. If you find damage after the move but did take any “before” pictures, you should still take a few shots and save them just in case. You should also keep any contact or paperwork from the moving company.
Contact the Company: If your items are damaged, you should contact the moving company and explain the situation. If you packed your items carefully, or if the moving company packed the items for you, they will pay for any furniture that has been damaged. If the moving company does not feel that they are responsible, they should be able to provide a clear, and legal, reason. Many moving companies will offer insurance to help cover any broken or damaged items.
Taking Legal Action: Lawsuits are expensive and time consuming. However, if the moving company refuses to pay for damages without providing a good reason, or has taken to dodging your phone calls entirely, you may need to take legal action. This is where having photos of the damage can help. This should be a last resort for any person. Most moving companies are willing to work something out before lawyers have to get involved.
Accidents can happen even with well-trained movers. This is why a qualified moving company will have a policy that addresses items that have been damaged during a move. It pays to hire a professional company instead of cheap movers. You should always check a company’s reputation before asking for a quote. For instance, many people trust Attention To Detail, one of the best moving companies in LA, for their reliability, timeliness, and honesty.